KE Vitalware
Point Of Service Module
Vitalware incorporates a full
Point-Of-Service (POS) module to manage all product purchases and applications
for services (certificates, changes of name, adoptions, disinterments, etc.),
including fees collected and disbursed. Applications can be routed to specific
users or groups for ongoing processing.
The POS module is designed to operate
across all registration modules and their associated products. Full transaction
details can be entered, including the applicant's name and address. Any number
of individual line items can then be attached to the transaction. Line items
are interactively created and allow the operator to browse the associated
registration modules to select the appropriate record. One or more products can
then be selected for identified registrations. Separate delivery addresses can
be recorded for each line item.
The transaction record includes a total
of the cost of production of each line item in the transaction. The final
section of the transaction record is the financial details. This can include
cash, cheque, credit and debit card payments.
On commitment of the transaction, the
electronic products are automatically generated. A receipt for the transaction
is also produced.
The POS financial section includes
support for acceptable over and under payment, the recording of refunds due and
the suspension of a transaction due to insufficient funds. Each transaction is
assigned a unique identifier that can be used in any subsequent correspondence,
balance or audit process.
The POS module is suitable for use for
across the counter, mail and telephone applications. Batch requests can be also
be accepted.
The POS module includes a suite of
financial reports including total income by area/operator for any given period,
audit trails, balance and out-of-balance reports, etc.
The POS module is extensible and can
interface with third party applications such as Oracle Financials.
Proof of Identity
Vitalware's POS module can be configured
to require and record Proof of Identity details for applicants. Thus the
Registry can ensure that identity
documents such as birth certificates are issued only to valid applicants
who have a right to receive them.
The proof of identity facility can
incorporate complex heuristics which enforce the requirement for applicants to
produce a valid combination of identity documents (e.g. passport and driver's
licence and credit card, etc.).
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